Returns & Exchanges

Please review these conditions before requesting a return or exchange.

Request window

Contact us within 14 days of delivery to ask about an eligible return or exchange.

Size exchanges

Size exchanges may be available within 14 days of delivery, subject to availability and the product meeting the applicable return conditions.

How to request help

Email thradsstore@gmail.com with your order number and the product you would like to return or exchange. Our team will explain the next steps.

For more information, visit our FAQ or Contact Us page.